customer relationship management

<http://www.wikidata.org/entity/Q485643>

process of managing interactions with customers

rdfs:label	"Asefrek n wassaɣ n umsaɣ (CRM)"@kab "Bezeroekiko harremanak kudeatzeko sitemak"@eu "CRM"@ca "CRM"@gl "CRM"@ru "CRM"@hu "CRM"@lt "CRM"@mn "CRM"@uz "CRM"@yi "CRM система"@bg "Customer-Relationship-Management"@de "Kulaŵilira ubwezi na makasitomala"@tum "Manajemen hubungan pelanggan"@id "Manažérstvo vzťahov so zákazníkmi"@sk "Müşteri İlişkileri Yönetimi"@tr "Müştərilərlə qarşılıqlı münasibətlərin idarəolunması sistemi"@az "asiakkuudenhallinta"@fi "customer relationship management"@da "customer relationship management"@en "customer relationship management"@es "customer relationship management"@it "customer relationship management"@nl "customer relationship management"@sv "customer relationship management"@ro "gestion de la relation client"@fr "gestão de relacionamento com o cliente"@pt "gestão de relacionamento com o cliente"@pt-br "klientu attiecību pārvaldība"@lv "kunderelasjonsforvaltning"@nb "kunderelasjonshandtering"@nn "quản lý quan hệ khách hàng"@vi "upravljanje odnosima s klijentima"@sr-el "upravljanje odnosov s strankami"@sl "zarządzanie relacjami z klientami"@pl "řízení vztahů se zákazníky"@cs "Συστήματα Διαχείρισης Πελατειακών Σχέσεων"@el "Клиенттермен қарым-қатынасты басқару"@kk "кіраваньне стасункамі з кліентамі"@be-tarask "системи за раководење со односи со корисници"@mk "сістэма кіравання адносінамі з кліентамі"@be "управління відносинами з клієнтами"@uk "управљање односима с клијентима"@sr "управљање односима с клијентима"@sr-ec "Հաճախորդների հետ հարաբերությունների կառավարում"@hy "ניהול קשרי לקוחות"@he "إدارة علاقات العملاء"@ar "مدیریت ارتباط با مشتری"@fa "گاہکوں سے تعلقات کی نظامت"@ur "ग्राहक संबंध प्रबंधन"@hi "வாடிக்கையாளர் தொடர்பு மேலாண்மை"@ta "వికీమీడియా కామన్స్"@te "ಗ್ರಾಹಕ ಸಂಬಂಧ ನಿರ್ವಹಣೆ"@kn "ระบบบริหารความสัมพันธ์ลูกค้า"@th "ການຈັດການລູກຄ້າສໍາພັນ"@lo "客戶關係管理"@zh-hant "客戶關聯管理"@zh-hk "客戶關聯管理"@zh-tw "客户关系管理"@zh "客户关系管理"@zh-hans "顧客関係管理"@ja "顧客關係管理"@yue "고객 관계 관리"@ko
skos:altLabel	"Acquaintance Relationship Management"@de "Acquaintance-Relationship-Management"@de "Bezeroekin harremanak kudeatzeko sitemak"@eu "Beziehungsmanagement"@de "CRM"@he "CRM"@mul "CRM"@fi "CRM"@pt "CRM"@pt-br "CRM"@ar "CRM Management"@en "CRM system"@en "CRM-system"@nn "CRM系统"@zh "Company Resource Management system"@en "Customer Relationship Management"@pl "Customer Relationship Management"@sk "Customer Relationship Management"@de "Customer Relationship Management System"@en "Customer relation management"@nl "Customer relationship management"@he "Customer relationship management"@uk "GRC"@fr "Gerenciamento de relações com clientes"@pt-br "Gestion de relation client"@fr "Gestão de relações de clientes"@pt "Kundenbeziehungsmanagement"@de "Kundenbeziehungsverwaltung"@de "Kundenpflege"@de "Management CRM"@ro "Manažment vzťahov so zákazníkmi"@sk "Manažment vzťahov so zákazníkom"@sk "Manažment zákazníckych vzťahov"@sk "Manažérstvo vzťahov so zákazníkom"@sk "Manažérstvo zákazníckych vzťahov"@sk "Relacionamento com cliente"@pt "Riadenie kontaktov so zákazníkmi"@sk "Riadenie vzťahov so zákazníkmi"@sk "Riadenie vzťahov so zákazníkom"@sk "Riadenie zákazníckych vzťahov"@sk "administración de la relación con los clientes"@es "consumer relationship marketing"@vi "customer relationship management"@nb "customer relationship management"@nn "customer relationship marketing"@vi "customer-relationship management"@en "gestione delle relazioni con i clienti"@it "gestione relazioni clienti"@it "gestión de la relación con los clientes"@es "gestão de relacionamento com clientes"@pt "gestão de relacionamento com clientes"@pt-br "klientu attiecību vadība"@lv "kunderelasjonshåndtering"@nb "quản lí quan hệ khách hàng"@vi "СRМ сiстема"@uk "кіраванне адносінамі з кліентамі"@be "сыстэма кіраваньня стасункамі з кліентамі"@be-tarask "управление отношениями с клиентами"@ru "управління CR"@uk "управління взаєминами з клієнтами"@uk "управління взаємовідносинами з клієнтами"@uk "управління взаємодією з клієнтами"@uk "קשרי לקוחות"@he "إدارة علاقات الزبائن"@ar "إداره علاقات العملاء"@ar "علاقات الزبائن"@ar "علاقات العملاء"@ar "نظام إدارة علاقات العملاء"@ar "نقش CRM در کسب وکار"@fa "வாடிக்கையாளர் உறவு மேலாண்மை"@ta "客戶資訊系統"@zh "客戶關係管理"@yue "客戶關係管理資訊系統"@zh "客戶關聯管理"@zh "客户关系管理系统"@zh "顧客リレーションマネジメント"@ja "顧客関係マネジメント"@ja "顧客關係管理"@zh "고객 관계 경영"@ko "고객 관리"@ko "고객관계관리"@ko
schema:description	"asiakaslähtöinen ajattelutapa organisaatiossa sekä siihen liittyvät tietojärjestelmät"@fi "felhőalapú ügyfélkapcsolat-kezelő rendszer"@hu "gestione delle interazioni con i clienti tramite l'ultizzo di dati"@it "klantrelatiebeheer"@nl "konsequente Ausrichtung einer Unternehmung auf ihre Kunden"@de "konsistent orientering av et selskap sine interaksjoner mot sine kunder, ofte ved å sammenstille data fra interaksjoner med kunder"@nb "l'orientation cohérente d'une entreprise à ses clients et la conception systématique des processus de la relation client"@fr "pengertian pelanggan menurut para ahli"@id "process of managing interactions with customers"@en "processo de gestão das interações com clientes"@pt "processo de gestão das interações com clientes"@pt-br "sistem de management al resurselor companiei"@ro "Система за управление на ресурсите на компанията"@bg "методология выстраивания долгосрочных отношений организации с клиентами"@ru "система управління ресурсами компанії"@uk "תחום העוסק בשירות לקוחות ובהבנה וניתוח של צורכיהם"@he "إدارة علاقات الزبون"@ar "إدارة علاقات الزبون"@ary "வாடிக்கையாளர் தொடர்பு மேலாண்மை"@ta "ಗ್ರಾಹಕರೊಂದಿಗೆ ಸಂವಹನಗಳನ್ನು ನಿರ್ವಹಿಸುವ ಪ್ರಕ್ರಿಯೆ"@kn "さまざまな連絡方法で得たデータを用いて顧客とのやり取りを管理する手法"@ja "管理公司與當前和潛在客戶的互動的方法"@zh
schema:dateModified	"2026-10-07T11:50:38+00:00"^^xsd:dateTime
schema:version	2554516326
wikibase:identifiers	22
wikibase:sitelinks	53
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